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Skills Development

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Popular courses

Type: Leadership Skill Development
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Leadership Certificate Program-Understanding Human Behaviour

Date: June 27, 2025 9:00am-4:30pm (lunch provided)
Location: RIM Park, Room 207

The University of Waterloo Leadership Certificate Program is a modular based learning program consisting of courses that provide insights and skill development in areas such as leadership, strategic planning, conflict management and team commitment.

 

The program requires the completion of 5 courses to achieve the Leadership Certificate although we will be offering additional courses over the next few years.

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Type: Leadership Skill Development
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Maximizing My Interpersonal Effectiveness Using Everything DiSC Workplace

Date: June 17, October 28, 9:00am-4:00pm (lunch provided)
Location: RIM Park, Room 207

DiSC helps us to understand and gain insight into what makes us ‘tick’ as individuals and how best to maximize our relationships with others.

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Required Training for CMT, Directors and Managers
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The Impact of Inaction: Strengthening Leadership Accountability

Date: November 28, 2025 8:30am-12:00pm (12:00-1:00pm lunch provided)
This session will explore the organizational risks and cultural consequences that arise when items related to legislation, corporate policies and procedures, collective agreements and performance are not adhered to or left unaddressed. Through real-world examples and practical tools, participants will gain strategies to navigate difficult conversations, uphold accountability, and foster a respectful, compliant, and high-performing workplace.

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Type: Leadership Skill Development
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Situational Leadership

Date: December 10, 9:00am to 4:00pm (lunch provided)
Location: RIM Park Room 207

Participants are introduced to the model Situational Leadership II. This is a foundational and critical model as it helps leaders to develop their skills.

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Type: Leadership Skill Development
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Leadership Certificate: The Art of Negotiation

Date: November 20, 2025 9:00am-4:30pm (lunch provided)
Location: RIM Park, Room 208

In this leadership course, participants will learn to develop negotiation skills applicable to a variety of real-world scenarios, practice comparing traditional negotiation tactics with an interest-based approach and understand the most effective negotiation techniques for today's market.

This session is open to:

Leadership

Individuals aspiring to achieve supervisory and management positions

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The City of Waterloo is committed to creating and maintaining a workplace that is welcoming, inclusive, and barrier free. Should you require accommodation in accordance with the City’s Human Rights Accommodation Request Procedure or relevant legislation to participate in a Learning at Work training session, please make your needs known by submitting a Human Rights Accommodation Request Form via e-mail to learningatwork@waterloo.ca when registering for the learning session.

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City of Waterloo